Run the Printer Troubleshooter at Settings > Update & Security > Troubleshoot. Look over the FAQ's section on menu bar to see if the error is covered and all Maintenance tasks are run. In addition install the latest Firmware from the same location. Go here to make sure you have the full printer driver software Drivers and Utilities Combo Package installed. What is the verbatim error text and number? I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.
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